Help Center

Get in Touch

For product suggestions or to report a bug:

ideas@artifacts.ai

For general questions or comments:

info@artifacts.ai

Frequently Asked Questions

How will ARTiFACTS be useful to my research? How can I get started using ARTiFACTS? How much does ARTiFACTS cost? Get your questions about ARTiFACTS answered on our FAQ page.

How will ARTiFACTS be useful to my research?

ARTiFACTS integrates with the scientist’s daily workflow. ARTiFACTS helps document and archive study designs, materials, and data. The system allows researchers to establish an immutable Proof of Existence for research outputs. ARTiFACTS facilitates sharing of materials and data within a laboratory or across laboratories. ARTiFACTS also facilitates transparency of laboratory research and provides a network design that details and credits individual contributions for all aspects of the research process, including the ability to formally cite the work of others, receive cites for one’s own work at all stages of research and send information to the blockchain where it is recorded in immutable form.

What services can I use with ARTiFACTS?

ARTiFACTS supports many third-party add-ons. For storage, currently you can connect to Amazon S3 and Dropbox. We are adding support for others such as GitHub, Google Drive, Bitbucket, Dataverse, GitLab and OneDrive, among others. ARTiFACTS also has its own default storage add-on, ARTiFACTS Storage, if you choose not to connect to any third-party add-ons. All files are assigned unique, persistent identifiers, suitable for use in citations. We will be adding new services, so let us know which ones are most important for your work.

How can I get started using ARTiFACTS?

Anyone can log in or create an ARTiFACTS account for free at Login or Create Account.

Is there a getting started guide for using ARTiFACTS?

Yes, here are some tips to get you going:

  • Signup: Create an ARTiFACTS account using your ORCID, Google, or LinkedIn credentials or enter your email and a password. If you are an ORCID member, be sure to accept linking your ORCID account with ARTiFACTS so both accounts remain in sync.
  • Getting Oriented: Go to the ARTiFACTS YouTube channel to watch a brief video on using the application.
  • Login: Logging in will take you to a landing page displaying recent activity across the system, newly added public dashboards, and navigation options on the left. Click on the ARTiFACTS logo anytime to return to this view.
  • Your Account: Clicking on your name (or picture) displays an overview of all the activity in the system relating to you and (scrolling down) the profile information from your ORCID record. Clicking on the ‘settings’ gear allows you to add a photo and edit your account profile.
  • Building Your Activity and Impact Profile: As a first time user, the system will try to match published items and existing citations with your new account. Your activity total for proofs-of-existence (PoE) will grow as you link files with your account as will citations to those works when you’ve shared them with others.
  • Dashboard: Clicking on DASHBOARD will display summary statistics of your account activity. These metrics include Provenance transactions (proofs-of-existence) and Citations. ARTiFACTS tracks both blockchain attribution citations and historical citations.
  • Artifacts: Clicking on the ARTiFACTS logo takes you to the main landing page.
  • Workspaces: WORKSPACES are containers for any type of research activity. Create a workspace with just a few clicks, add collaborators, use the Description to communicate with team members, transact files to secure their provenance, specify contributor roles (using the CRediT taxonomy standard), select Add-ons (e.g. Google Drive), and cite research files.
  • Search: SEARCH allows you to retrieve artifacts (files of any type), topics, or authors from all public information in the system.
  • Interacting with the Blockchain: The system posts two types of transactions onto the bloxberg blockchain for science. Provenance or proof-of-existence (PoE) metadata records to secure the creation and evolution of your research materials. And citations to research works, whether pre-published such as datasets, software code, preprints, or other materials, as well as published articles.
  • Cite and Secure with Google Docs Add-on: This allows you to retrieve references from the system and cite them in your paper. ARTiFACTS instantly updates the citation counts on the dashboards of the researcher giving the citation and the researcher(s) receiving citations. Install this from the Google Docs Add-ons menu, go to “Get add-ons” to find, install and open “ARTiFACTS Cite & Secure with Google Docs”.
  • PoE from Homepage: As a convenience, you may record a PoE from our homepage using the Drag & Drop tool. If you don’t already have an ARTiFACTS account, no worries, we will keep your transactions on file linked with your email address. These records will display in your account whenever you do login.
  • Citation Counts and Metadata Records: ARTiFACTS already includes millions of digital records and the associated citation counts. If the system does not recommend all of your existing, published works and citations, don’t worry, we are adding more all the time.

Is ARTiFACTS compatible with ORCID?

Yes and ARTiFACTS is an ORCID member and the system is compatible with all ORCID API services.

We support the following:

  • Authenticate

ARTiFACTS is collecting your ORCID iD so we can simplify your registration process. When you click the “Authorize” button, we will ask you to share your iD using an authenticated process: either by registering for an ORCID iD or, if you already have one, by signing into your ORCID account, then granting us permission to get your ORCID iD. We do this to ensure that you are correctly identified and securely connecting your ORCID iD.

  • Display

To acknowledge that you have used your iD and that it has been authenticated, we display the ORCID iD icon alongside your name on our website/in our database etc.

Filling in the same information about yourself over and over again is frustrating. That’s why we let you choose information from your ORCID record to populate your Dashboard in ARTiFACTS to provide more information about yourself for other platform users.

  • Collect

Filling in the same information about yourself over and over again is frustrating. That’s why we let you choose information from your ORCID record to populate your Dashboard in ARTiFACTS to provide more information about yourself for other platform users.

  • Connect

By sharing your iD with ARTiFACTS, and giving us permission to read and update your ORCID record, you enable us to help you keep your record up-to-date with trusted information.

  • Synchronize

In one-click research works entered into ORCID or ARTiFACTS update each other. Keeping these services in sync will ensure your research profile is up to date for discovery and acknowledgement by colleagues.
We are pleased to display our ORCID badges for these API services:

What is bloxberg?

Bloxberg is the world’s leading science-focused secure blockchain infrastructure managed by an international consortium of prominent research organizations and led by the Max Planck Society’s Digital Library. The Bloxberg Consortium aims to foster collaboration among the global scientific community, empowering researchers with robust, autonomous services that transcend institutional boundaries. ARTiFACTS is the first partner building on the Bloxberg distributed ledger to provide researchers with citation-focused tools.

What is Proof of Existence (PoE)?

The ARTiFACTS PoE capability establishes an immutable record that you possessed any digital item at a given point in time:

  • The ARTiFACTS service uses a decentralized blockchain to store tamper-proof time stamps for any digital content.
  • The system creates a cryptographical hash (fingerprint) of any digital content (file, data set, idea, email, image, manuscript, etc.) and sends or ‘transacts’ the created hash to the blockchain.
  • ARTiFACTS enables easy search and retrieval to verify hashes and time stamps on the blockchain at any time.
  • ARTiFACTS only uses your file and any metadata you provide about your file to create the fingerprint hash
  • Users can choose whether to be anonymous or to selectively disclose name, description or other information. All data can be 100% confidential–only the secured hash is necessary in the blockchain.

What does ARTiFACTS to with my Files when it creates a blockchain Proof of Existence?

We create unique file hashes by using industry standard cryptographic secure hashing algorithms for all research items transacted through ARTiFACTS. To enable this, digital fingerprints of files together with metadata are hashed and posted onto the blockchain. Of course, files always belong to the authors and are stored where they choose to store or have created them during the Proof of Existence process.

Why do I need to upload my Files to create a blockchain Proof of Existence?

We create unique file hashes by using industry standard cryptographic secure hashing algorithms for all research items transacted through ARTiFACTS. To enable this, users must upload files, which are then immediately hashed and then deleted. We keep user’s files on our platform just long enough to create the hash–mere milliseconds! Of course, the files and their content always belong to the authors and are only used by ARTiFACTS during the Proof of Existence process.

Why would I add metadata to be hashed with my file or a citation attribution?

Adding metadata to your file (such as keywords) or attribution (such as reason) will enable other scientists to learn about your research, cite it in their publications and understand why you have cited their work. ARTiFACTS will track and report those citations in your profile.

What is unique about how ARTiFACTS track citations?

One unique aspect of the ARTiFACTS system is its ability to both send and count citations to all types of research outputs. ARTiFACTS posts the citing project’s ID and the basic bibliographic information details of the cited work immutably on the distributed ledger. ARTiFACTS is thereby building impact ledgers in real time for all cited works, their contributors and those who are giving attributions.

When should I use the PoE service from the Home page and when should I use the ARTiFACTS.ai system?

Use the PoE service from the Home page to try out this service when you are the sole contributor or creator of the file you wish to PoE. If the file has multiple contributors, please go to My Projects in ARTiFACTS.ai where you can identify all contributors so they too may receive citation credit for their work.

Is ARTiFACTS GDPR and HIPPA compliant?

Yes, ARTiFACTS is GDPR compliant.

ARTiFACTS is not currently HIPAA compliant. If you use a HIPAA-compliant storage provider that is available as an ARTiFACTS add-on, we recommend using that service connected to your ARTiFACTS project to meet your HIPAA requirements. Please refer to your institutional policies regarding specific security requirements for your research.

How much does ARTiFACTS cost?

ARTiFACTS is free for individuals and small teams.

ARTiFACTS offers premium and custom functionality for research groups departments, research organizations, publishers and funders. For additional information about how ARTiFACTS may be integrated into your organization and research information systems, please reach out to us at info@artifacts.ai. We look forward to speaking with you.

How can I contact the ARTiFACTS team if I have a question that the FAQs don’t answer?

You may reach us at info@artifacts.ai

How do I invite others to join my Workspace?

After you have created a workspace, go to ‘Manage Authors’ where you may Add colleagues and specify their Role(s) and Permission rights.

What can I do with an artifact created in ARTiFACTS platform?

You can view and edit any artifact created in ARTiFACTS platform.

What can I do with a file from enabled Add-on storage?

You can view file name and last update date for any file from the third-party Add-on storage services (e.g. Google Drive). Also you can create an artifact from any file based on the third-party Add-on storage services.

What is the individual file size limit?

There is no limit imposed by ARTiFACTS per user. Please see the ARTiFACTS Terms of Use for details.

How do I control my privacy settings?

The ARTiFACTS platform includes privacy settings for your Research Files (artifacts), and Workspaces. You must be an administrator or read-write author on a workspace or an artifact to change the privacy settings on the Edit form. Public elements are accessible for viewing and in search results to all ARTiFACTS platform users.

What if I don't want to make anything available publicly in ARTiFACTS?

The system is designed to support both private and public workflows. You can keep your workspaces or artifacts, private so that only your project workspace collaborators have access to them.

How secure is my information?

Security is extremely important for ARTiFACTS. When you sign up and create a password, your password is not recorded. Instead, we use PBKDF2 standard for hashing your password. This is a computation on your password that cannot be reversed but is the same every time it is computed from your password. This provides extra security. No one but you can know your password. When you click “Forgot your password,” ARTiFACTS allows you to set a new password. ARTiFACTS neither stores nor has the ability to compute your password.

Is data stored on ARTiFACTS Storage encrypted? What are my options?

Transfer of data to ARTiFACTS Storage is encrypted with SSL (external storage add-ons may have their own policies). Data at rest is not encrypted on ARTiFACTS Storage. If you would like your data to be encrypted at rest, you can encrypt it before uploading to ARTIFACTS Storage. You can also use the Amazon S3 add-on and implement server-side encryption on S3.

How do I report a potential security issue?

If you would like to report a security issue, please email info@artifacts.ai for instructions on how to report the security issue. Do not include details of the issue in that email.

I found content on ARTiFACTS that I believe infringes on my copyright. What should I do?

ARTiFACTS acts in accordance with the Digital Millennium Copyright Act (17 USC § 512). Please refer to Section 20, “PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT”, of the Terms of Use for more information.

How does ARTiFACTS store and backup files that I upload to the site?

For ARTiFACTS Storage, files are stored in a private Amazon S3 bucket.
The ARTiFACTS database is backed up daily in encrypted form. Further, the ARTiFACTS database is backed up weekly and monthly, so we keep last 7 daily backups, 4 weekly and 12 montly backups.
These backups are encrypted and kept on Amazon S3.
Logs are stored in a third party aggregation service for 3 days.

What do I do if I lost my email confirmation for ARTiFACTS registration, or I never received it?

You can send a request for a confirmation email to support@artifacts.ai. A member of the ARTiFACTS support team will review your request and resend the confirmation email.

My email address has changed. How do I change my login email?

To change your primary email for login please contact us by email support@artifacts.ai.

How do I deactivate my ARTiFACTS account?

You can send a request of deactivation of your ARTiFACTS account to support@artifacts.ai. A member of the ARTiFACTS team will review your request and respond to confirm deactivation.

I accidentally deleted a file from my project. Can I get it back?

Nope. It’s gone.

How do I rename a workspace?

You can rename a workspace by clicking on the ‘Edit’ button at the bottom of the screen.

I'm a contributor on a private project but can't seem to access it. What happened?

You may have been removed from the project by one of the administrators. You can get in touch with one of the administrators to ask if you were deleted and whether they can re-add you to the project.

I can't find my project when I search for it on ARTiFACTS. What’s wrong?

The search function only returns public projects, so if you are searching for one of your own private projects, it will not be returned in the results. To search for your own projects, go to your dashboard and look through the list displayed there, or use the “My Projects” tab in the navigation bar.